Today's connected world allows for unprecedented access to "listen" to our products and customers.
In this pre-recorded session, Thales expert Eddie McNeil and MGI Research Managing Director, Andrew Bailey share how you can leverage product insights to increase sales and reduce churn, enabling your organisation to create the right packages for your customers and continuously improve offers over time.
Discover how you can control, manage, and monetize the customer experience , reduce churn by measuring and monitoring product usage and provide next generation customer experience and billing models by listening to your product.
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